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Hello Regergerer,

Thank you for contacting us, we have received your email, please allow up to 24 hours for a response.

If your query relates to theme support:
Our support hours are 9:00 a.m - 5:30 p.m EST, Monday - Friday, and our offices are closed on weekends and holidays.

If you didn't include the name of the theme you're using or your website address in your initial email, please reply to this message and include both, as they will be needed. 

Modifying themes
If you want to make changes to any parts of your theme we offer a theme tweaks service.
Support is here to assist you with the usage of our themes and the core components that are built into them. Our team cannot make code changes as part of our free theme support.   

Support policy
Bugs or errors caused by app installations or code changes by other parties are not covered by our free theme support. For clarification on what is and what is not included within theme support please view our Support Policy

We thank you for your patience and look forward to being able to assist!

We Are Underground Support Team

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