Tub_tOshower in ONEDAY!

Dear Customer, We thank you for choosing NETZSCH to serve your thermal analysis needs. NETZSCH continues to develop both instruments and software, striving for further improvement. Many of your ideas, requests, and suggestions directly influence the direction of our developmental work. Naturally, we want to inform you of hardware and software changes as they occur. Unfortunately, this is not always possible with printed documentation and we ask you to refer to the Help section of your software for up-to-date supplements, extensions, and changes. The Help section also offers you the possibility of printing out the latest software extensions for your reference. With best regards, N E T Z S C H Gerätebau GmbH ------- Dear ITT46 customer, Across Verizon, our focus is to provide exceptional service to you and your organization. Our objective is to assist you in solving business challenges by leveraging Verizon's solution capabilities and services. Providing outstanding customer service is the foundation on which our culture is based, and the center of our credo. As we commemorate Customer Service Week across our organization, I'd like to thank you for your continued business, and to share some of the ways we're working to deliver even more value to our relationship. Those improvements include:  A focus on simplified, optimized service delivery, via our Rapid Delivery platform  Advanced online and automation capabilities, to improve the way we work together  Improved processes utilizing Verizon Lean Six Sigma methodology that enables Verizon to be more competitive and meet your business requirements These focus areas are based directly on the feedback we receive from valued customers like you. Your input and partnership are critical and shape our approach as we work to continuously improve and advance the way we serve your business. We want every interaction you have with Verizon to demonstrate our commitment to superior service. I encourage you to reach out to us at the address listed below with your ideas, thoughts and concerns. Once again, thank you for your business, your input, and your partnership. Sincerely, ITT46 Program Management Office Customer Care & Services ITT46pmo@verizon.com

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